Shipping Policy
At our store, we are dedicated to providing fast, reliable, and secure shipping to all our customers worldwide. Your satisfaction is our top priority.
1. Free Shipping
We offer complimentary shipping on orders over $119 to over 200 countries. For orders below this amount, shipping fees will be calculated at checkout based on your location.
2. Estimated Delivery Times
Delivery times depend on your destination and may be affected by customs processing or local courier services. Typical shipping durations are:
| Region | Estimated Delivery Time (Business Days) |
|---|---|
| United States & Canada | 8–20 |
| Europe | 8–20 |
| Australia & New Zealand | 10–22 |
| Southeast Asia & East Asia | 8–20 |
| Middle East | 10–22 |
| Latin America | 12–25 |
Please allow 2–7 business days for order processing before your package is shipped.
3. Order Tracking
After your order is processed, you will receive a confirmation email containing a tracking number. You can track your package through our website or via third-party tracking platforms like 17Track.
4. Customs Duties and Taxes
International customers may be responsible for import duties, taxes, or customs fees. These charges are determined by your local authorities and are not included in our shipping fees.
5. Lost or Delayed Packages
If your package shows as delivered but has not arrived, check with neighbors, building management, or secure delivery locations first. If still missing, contact us at service@essentialsclothesus.us for assistance.
6. Address Changes
Please ensure your shipping information is accurate. If you need to update your address, contact our support team as soon as possible. Changes may not be possible after the order has entered processing.
7. Assistance
For any questions regarding shipping, delivery times, or tracking, please contact our customer service team at service@essentialsclothesus.us.